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CONTACT
US

Sales

The fastest way to get a quote with us today is online.

Get a Quote

Customer service

Contact Us On Live Chat

The easiest and quickest way to contact us is to start a Live Chat - our friendly team are on hand to help Monday to Friday 8am-6pm and Saturday 9am-5pm.

If you would like to speak to someone to manage your policy over Live Chat, we can help you:

  • Make a change
  • Answer your policy questions 
  • Discuss cancellations

The Live Chat button will show when we have agents available to assist you.

Contact us by phone

Renewals0330 343 8751
Claims0800 9 538 611
Breakdown UK01737 334 431
Breakdown Europe+ 44 1737 334431

Or request assistance online

Complaints

At Mackenzie Hodgson, our aim is to always exceed your expectations and to get things right, on time, every time. We also recognise that sometimes mistakes can happen and we get things wrong. Telling us you are unhappy is our opportunity to put things right and to learn from our mistakes so we can improve the products and services we offer in the future.

If you do have a complaint about our service then you can contact us online by completing our complaints form.

Or in writing to:

Complaints,
Atlanta Insurance intermediaries Limited,
Complaints Department,
Nile Street,
Burslem,
Stoke-On-Trent
ST6 2BA

Please include your name, address, a contact number, your quote number and details of why you are unhappy. This will help us respond to you as quickly as possible.

Opening hours

Monday - Friday9:00am - 6:00pm
Saturday9:00am - 5:00pm